MRI Notifications

Dear MRI Client,

Please be advised that a scheduled SaaS maintenance for MRI Sales and Lettings will be taking place on the following date(s): 

Saturday, 5th October from 22:00 (BST) until 06:00 (BST) on Sunday, 6th October

During this time, your system will be unavailable for use.  We apologise for any inconvenience this may cause.

MRI will carry out full testing as part of the maintenance, and therefore no further action is required on your part.

If you have any questions or concerns, please contact Client Support via the myMRI Client Portal.

Thank you,

MRI Software

Dear MRI Client,

The PHA Pro (Housing Pro) 9.3.4v2 Update is available – this update includes changes to support NSPIRE inspections and mobile inspections, as well as minor enhancements and bug fixes.

All cloud clients will begin receiving the update on 10/2/2024 during the regularly scheduled maintenance window.

Wednesday 10/2/2024: Clients with fewer than 10 users that do not utilize Mobile Inspections

• The maintenance window for Mountain and Western time zones is between 6 and 9 AM ET.
• The maintenance window for Eastern and Central time zones is between 6 and 9 PM ET.

Saturday 10/5/2024: Clients with more than 10 users or utilizing Mobile Inspections

• All time zones will have maintenance windows between 9 AM and 1 PM ET.

Please make sure your users log out of PHA Pro on the day of your maintenance window to ensure a successful update

If this update is delayed, additional information will be posted on the MRI Notifications page.

If you have any questions or concerns, please contact Client Support via the myMRI Client Portal or by calling one of the numbers listed on our website.

MRI Software

Dear MRI Client,

A Planned Maintenance Update for Asset Modeling / Debt Management and Investment Modeling Data API will be applied on Thursday, 3rd of October, 2024, between 5:00 PM and 9:00 PM ET. During this time, the API may be unavailable. If this update is delayed, additional information will be posted on the MRI Notifications page. 

If you have any questions or concerns, please contact Global Client Support via the myMRI Client Portal or by calling one of the numbers listed on our website. 

We appreciate your business and look forward to building success together.

MRI Software

Dear Valued Clients,

We wanted to inform you that due to a scheduling conflict, we have postponed the release originally scheduled for last night, 9/25/2024, to tonight, 9/26/2024, in an effort to minimize any disruption to your operations.

We apologize for any inconvenience this may have caused and are working diligently to ensure a smooth deployment this evening.

If you have any questions or concerns, please contact Client Support via the myMRI Client Portal or by calling one of the numbers listed on our website.

Dear MRI Client,

An extended maintenance window is planned for the AMTdirect sandbox environment from 6:00 AM ET on Friday, June 28, 2024, through 12:00 AM ET on Monday, July 1, 2024, to upgrade servers. The sandbox environment may be unavailable during this time, but the production environment should not be impacted.

If this upgrade is delayed, additional information will be posted on the MRI Notifications page.  If you have any questions or concerns, please create a support ticket via the Help menu within the AMTdirect application.

MRI Software